Welcome to Medpoint Diagnostic Center!
By accessing or using the Website or the mobile ultrasound scan services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access or use the Website or the mobile ultrasound scan services.
This document is intended to provide you with clear and concise information about your rights and responsibilities when using our services. Please read these Terms carefully.
Introduction
Welcome to Medpoint Diagnostic Center! These Terms of Service ("Terms") govern your access to and use of the Medpoint Diagnostic Center website (the "Website") and the mobile ultrasound scan services provided by Medpoint Mobile Ultrasound Scan Services.
By accessing or using the Website or the mobile ultrasound scan services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access or use the Website or the mobile ultrasound scan services.
User Conduct
You agree not to:
Use the Website or services for any illegal or unauthorized purpose.
Violate any applicable local, national, or international laws or regulations.
Infringe upon the intellectual property rights of Medpoint Diagnostic Center or any third party.
Attempt to gain unauthorized access to the Website or its systems.
Interfere with or disrupt the Website or services.
Submit any false or misleading information.
Transmit any viruses, malware, or other harmful code.
Engage in any activity that could harm, abuse, or harass other users.
Appointment Booking
To book an appointment for a mobile ultrasound scan, you must submit a booking request through the Website or by contacting us via phone.
You will receive a confirmation email within 10 minutes of submitting your booking request.
You must confirm your booking by calling +260975573716 / +260961984701.
If you do not receive a confirmation email, please check your spam folder.
Your booking will not be processed until you click "SUBMIT" on the booking form.
A successful booking will display a message "Booking Successful" along with a reference number.
Appointment Booking
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Learn MorePayments
Payment for mobile ultrasound scans must be made through the company account or mobile money services provided.
You can choose our VIP package (prior emergency booking) if you don't want to wait.
Home-based customers will be charged at least 30% higher than the normal rate at Medpoint Diagnostic Center LTD.
Scan Procedures
All scans will be conducted by our experienced Sonographers/Radiographers/Radiography techs.
Established protocols and guidelines will be followed for each type of ultrasound scan.
Scan findings and reports will be documented and provided according to established procedures.
All pictures, videos, and reports (in softcopy) will be sent via WhatsApp +260975573716 in the form of a printable PDF upon completion of the scan.
Clients requiring printed hard copies must visit our physical address at Medpoint Diagnostic Center LTD.
Limitations
There are limitations that may affect the quality of the scan, such as:
Insufficient amniotic fluid may hinder visualization of the baby's face.
Accurate gender identification requires a pregnancy of at least 20 weeks.
Fetal position and the thickness of the mother's stomach lining can affect image clarity.
Confidentiality and Data Security
Patient records and reports will be kept confidential and secure.
Electronic data will be encrypted and stored according to HPCZ guidelines.
Quality Assurance and Improvement
Regular quality assurance reviews will be conducted to ensure scan quality and patient satisfaction.
Improvements will be implemented as needed to maintain high standards of care.
Intellectual Property
All content on the Website, including but not limited to text, images, logos, and software, is the property of Medpoint Diagnostic Center or its licensors and is protected by copyright, trademark, and other intellectual property laws.
Learn MoreGoverning Law and Jurisdiction
These Terms will be governed by and construed in accordance with the laws of Zambia. You agree that any legal action or proceeding arising out of or relating to these Terms will be brought exclusively in the courts of Zambia.